[[ Privacy Policy]]
Privacy Policy – Lark Wellness
Last Updated: 1 May 2026
1. Introduction
Lark Wellness, operated by Victoria Lark (“Company”, “we”, “us”, or “our”), is committed to protecting your privacy and handling your personal information in accordance with applicable privacy laws, including the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).
This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you visit our website, purchase our programs, or engage with our services.
2. What Personal Information We Collect
We may collect the following types of personal information:
- Name
- Email address
- Phone number (if provided)
- Billing and payment details (processed securely via third-party providers)
- Information you provide when enrolling in programs or completing forms
- Communications and correspondence with us
- Technical data such as IP address, browser type, and device information
- Website usage data via cookies and analytics tools
3. How We Collect Your Information
We collect personal information when you:
- Visit our website
- Sign up to our mailing list
- Purchase a program or service
- Complete forms, surveys, or questionnaires
- Participate in our programs, communities, or events
- Contact us directly via email or social media
We may also collect information automatically through cookies and tracking technologies.
4. How We Use Your Information
We use your personal information to:
- Provide and deliver our programs and services
- Process payments and manage transactions
- Communicate with you about your purchases, bookings, or inquiries
- Send marketing communications (you may unsubscribe at any time)
- Improve our website, services, and user experience
- Comply with legal obligations
5. Disclosure of Personal Information
We may disclose your personal information to trusted third parties where necessary, including:
- Payment processors (e.g. Stripe, PayPal)
- Email marketing platforms
- Website hosting and IT service providers
- Analytics providers (e.g. Google Analytics)
- Professional advisors (legal, accounting)
We take reasonable steps to ensure that these third parties handle your information securely.
6. International Data Transfers
Some of our third-party service providers may be located outside Australia. By using our website and services, you consent to the transfer of your personal information to overseas recipients.
7. Cookies and Tracking Technologies
We use cookies and similar technologies to:
- Improve website functionality
- Understand user behavior
- Deliver relevant advertising
You can manage or disable cookies through your browser settings. Please note that some parts of the website may not function properly without cookies.
8. Data Security
We take reasonable steps to protect your personal information from misuse, loss, unauthorized access, modification, or disclosure.
However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.
9. Access and Correction
You have the right to:
- Request access to the personal information we hold about you
- Request correction of inaccurate or outdated information
To make a request, please contact us using the details below.
10. Marketing Communications
By subscribing to our mailing list or purchasing our services, you consent to receive marketing communications from us.
You may unsubscribe at any time by clicking the “unsubscribe” link in our emails or contacting us directly.
11. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of those websites.
12. Complaints
If you believe your privacy has been breached, please contact us. We will investigate your complaint and respond within a reasonable timeframe.
If you are not satisfied with our response, you may contact the Office of the Australian Information Commissioner (OAIC).
13. Contact Us
If you have any questions about this Privacy Policy or your personal information, please contact:
Lark Wellness
Email: info@larkwellness.com.au
Location: Victoria, Australia
14. Updates to This Policy
We may update this Privacy Policy from time to time. The latest version will always be available on our website.